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Customer reviews Word for word, from Checkatrade and Google

Every review here is copied from Checkatrade or Google exactly as the customer wrote it, with the postcode district where they gave one. We leave their names out.

Newest first

A selection of our Checkatrade and Google reviews, word for word. Read the rest on either site.

  1. Scored 5 out of 5

    Whole house refitted to a tight deadline

    “Had to have our whole house refitted and Matt and the team were excellent from start to finish. From the initial consultation all the way to the finished job, Frontline Electrical were professional, punctual and fit the work to a high standard, even with the very tight deadline we gave them. I would wholeheartedly recommend to anyone, and we'll definitely be using them again in the future.”

    Google review,
  2. Scored 5 out of 5

    Home jobs over several years

    “Used Frontline services for home issues several times over the years Matt & the team always gave a prompt & efficient service with respect for my home. Trustworthy & fairly priced even on smaller jobs.”

    Google review,
  3. Scored 5 out of 5

    Outdoor socket repair

    “My outdoor plug socket stopped working. I use this to charge the car so needed it fixed quickly. Contacted Frontline and had clear communication throughout. Matt was great. Arrived on time and got the issue sorted. Very happy with their services and would highly recommend them.”

    Google review,
  4. Scored 5 out of 5

    Electrical work

    “Excellent service from start to finish. Very professional, friendly and personable staff. Very efficient, thorough and took the time to ensure everything was safe and working properly. Highly recommend and would definitely use again!”

    Google review,
  5. Scored 5 out of 5

    House rewire

    “We received a first class service from Matt & his Team at Frontline Electrical. Job completed efficiently and to a very high standard. House was left clean and tidy after a rewire. Would highly recommend!”

    Google review,
  6. Scored 5 out of 5

    EV charger installation in Horsham

    “Frontline Electrical installed an EV charger at my house in Horsham and did a fantastic job. They arrived on time, worked tidily, and speedily, and left everything clean afterwards. Great price and really pleased with the result. Would happily recommend!”

    Google review,
  7. Scored 5 out of 5

    Fault cutting power to sockets and lighting

    “I contacted Matt at frontline as we had an issue /electrical fault that was causing us to loose sockets and lighting around the property including my fridge and freezer. I had called a number of other local electrical contractors and they were not able to come and take a look for a number of days. I spoke with Matt and he was able to send one of his guys over that afternoon. Richard arrived and after a very brief discussion is was sure that I had the right guy for the job. He managed to locate the main circuit that the fault was one and isolated to enable everything else to be turned back on. He then found the problem on the circuit that was causing this problem and explained to me what was required to fix it. Matt was then able to provide me with a more than reasonable quote for the repair which they will be carrying out later this week. I must also point out that the electrician Richard that attended was very professional and knowledgeable that i can honestly say I’ve never had from other contractors that have carried out works for me. I wouldn’t recommend anyone else are using the frontline team”

    Google review,
  8. Scored 5 out of 5

    Several jobs

    “Would thoroughly recommend Frontline Electrical. Had several jobs done with them. Always honest , reliable and sensibly priced.”

    Google review,
  9. Scored 5 out of 5

    Electrical work

    “Great job for a great price....very impressed and would recommend!”

    Google review,
  10. Scored 5 out of 5

    Rewires in two homes, with garden, driveway and LED strip lighting

    “We have being using the Frontline team for years. They originally did a full rewire in our flat and their standard of work was second to none. Also the care they took whilst in our home, was amazing. We recently moved and needed the same again plus garden and driveway lighting and a lot of led strip lighting. I cannot thank them enough! The finished product exceeded anything I had imagined! Matt initially came round for a visit and walked us through everything, making the whole process completely stress free. Couldn’t recommend them enough!”

    Google review,
  11. Scored 5 out of 5

    Spotlights, switches and media wall LED lighting

    “Can’t recommend Front Line Electrical enough. They fitted all the spotlights throughout the house, replaced the switches, and installed LED lighting for our media wall, and everything looks fantastic. The team were punctual, friendly and professional from start to finish, kept the place tidy, and clearly took pride in the finish. The media wall lighting in particular has completely transformed the room. Brilliant team; we’ll definitely be using them again.”

    Google review,
  12. Scored 5 out of 5

    Full rewire of a five-bedroom house

    “Matt and his team carried out a full rewire of my 5 bedroom house and done such an amazing job, I honestly couldn’t have asked for a better team! The attitude, work ethnic & most of all tidiness was tip top! I look forward to the next load of electrical work that need doing thanks to frontline”

    Google review,
  13. Scored 5 out of 5

    House rewire, a seven-unit conversion and ongoing maintenance

    “We have used Frontline on numerous projects from rewiring our house to new installation in a seven unit conversion. They continue to provide maintenance and certification services for our property portfolio.”

    Google review,
  14. Scored 5 out of 5

    Extractor unit fault found and fixed

    “We had a huge problem with our extractor unit and had already had two other electricians look at it. Both told us it was a major job and that they weren’t able to fix it. We then contacted Frontline Electrical (London) Ltd and the difference was incredible. They came out within 24 hours, quickly identified the problem and sourced the parts needed — all within one day. We were hugely impressed with their knowledge, professionalism, communication and willingness to actually find a solution when others couldn’t. We honestly wouldn’t use anyone else if we had another electrical problem. Fantastic service from start to finish. Thank you so much to Matt and the whole team at Frontline. Highly recommended!”

    Google review,
  15. Scored 5 out of 5

    Electrical work at a shop and wellbeing centre

    “We’ve been absolutely delighted with the service from Matt and the team at Frontline Electrical. From start to finish, they were incredibly professional, friendly and easy to deal with. Communication was excellent throughout, and we always knew exactly what was happening and when. The quality of the work was fantastic, but what also really impressed us was how clean and tidy they were. Everything was treated with care and left spotless afterwards, which makes such a difference when you’re having work carried out in a busy shop and wellbeing centre. Nothing was too much trouble, and the customer service was genuinely exceptional. We wouldn’t hesitate to recommend Frontline Electrical and will definitely be using them again at Quest. Five-star service all round!”

    Google review,
  16. Scored 10 out of 10

    Best electricians around

    “I failed my Electricity Inspection Report and a follow up quote from same electrician who did it seemed too high to me; therefore, I put the job out to other professionals on check a trade. Frontline (Matt) were quick to respond, competitive on price, turned up on time at short notice (Richard) and revoked the faults promptly. He even did improvements that were recommended but not required by the EICR. Highly recommended!”

    Checkatrade review, SW11,
  17. Scored 10 out of 10

    Excellent service - recommended!

    “Frontline Electrical carried out an ECR for me which was unsatisfactory (no surprise to me) at a reasonable price, not the cheapest around, but I wanted someone who would also provide me a reasonable quote for the work, so I chose them based on the other reviews. Their quote for the replacement consumer unit was reasonable and the person who did the original test and the work (Richard) was friendly and very helpful at all times. Matthew who organised the work was also responsive and helpful I would definitely use Frontline again and recommend them to others.”

    Checkatrade review, KT3,
  18. Scored 10 out of 10

    Temporary sockets and decommission other electrics to make safe on a building renovation

    “On time, tidy and did the job for a reasonable price and to a high standard.”

    Checkatrade review, RH4,
  19. Scored 10 out of 10

    Wired my video doorbell and replaced 3 light fittings in my house

    “Amazing job, so polite and tidy with the jobs can’t thank or recommend the team highly enough.”

    Checkatrade review, SM3,
  20. Scored 10 out of 10

    Excellent!

    “Fantastic service, start to finish. Can’t recommend highly enough. Had a serious electrical issue in week before Christmas. Most companies were stating no availability until January, but Matt deployed his guys immediately. They were very reassuring and were able to resolve the issues. I’ve subsequently had them back to undertake additional work. All completed to a high standard.”

    Checkatrade review, KT8,
  21. Scored 10 out of 10

    Fitting new sockets, light fittings and mending extractor hood

    “Great communication with Matt to book the job. Sam, who completed the work was great. Very professional. Competitive pricing and good quality work.”

    Checkatrade review, SW19,
  22. Scored 10 out of 10

    Temporary sockets on site

    “Excellent job completed in a timely manner”

    Checkatrade review, RH4,
  23. Scored 10 out of 10

    lights repair

    “great communication and great work”

    Checkatrade review, RH1,
  24. Scored 9.67 out of 10

    Professional and thorough

    “I have nothing but good things to say about Frontline Electrical, I had a number of jobs carried out in my new flat by Sam, who was really quick, thorough and very professional. Prices are fair, the work is done to a high standard and communication is easy and prompt. Will definitely use again! Thanks Sam :)”

    Checkatrade review, SW11,
  25. Scored 9.67 out of 10

    Honest, reliable and competitive pricing

    “Really Great company, Matt is quick to respond, good prices and work carried out was excellent, quick and clean I would highly recommend this company, especially being a single mum there was complete honestly and trust.”

    Checkatrade review, KT7,
  26. Scored 10 out of 10

    Excellent Service and Professional Installation

    “Very pleased with the kitchen and bathroom extractor installation carried out by Matt’s team. The whole process was straightforward, with clear communication from Matt, who also offered helpful recommendations and was patient with all my questions. The work was completed on time and finished neatly by Sam, who was friendly and reliable. I would happily use them again and recommend them to others.”

    Checkatrade review, KT12,
  27. Scored 10 out of 10

    Fantastic

    “Absolutely brilliant service. Super quick response to my request and someone was out within a few hours. The issue was fixed quickly and they charged a very fair price. Very impressed.”

    Checkatrade review, KT22,
  28. Scored 10 out of 10

    Fault finding of extractor fan wiring and installation of isolator switch

    “Fantastic service, great communication, arrived on time and the work was carried out to a high standard, will definitely use frontline again.”

    Checkatrade review, KT12,
  29. Scored 10 out of 10

    Prompt and professional service at a reasonable price

    “Excellent experience with this electrical contractor from start to finish. Same day quote after a visit, and all work completed as per the quote and with good quality exterior light fittings and sensors. The electrician and apprentice were professional, patient and friendly throughout the day, and everything is working fine. We will definitely call Frontline for future electrical and lighting jobs - thanks Lads!”

    Checkatrade review, KT5,
  30. Scored 10 out of 10

    Replaced smoke alarms

    “Matt got back to me straightaway and quote was sent over very quickly. He was on time, very friendly, helpful and did a brilliant job. Thank you!”

    Checkatrade review, KT22,
  31. Scored 10 out of 10

    Kitchen rewiring, wiring and installing downlights

    “Matt and his team were excellent. They completed the job to a very high standard, and I’m extremely satisfied with their work. I would definitely recommend them.”

    Checkatrade review, SW19,
  32. Scored 10 out of 10

    Electrical fault finding

    “Absolutely fantastic service. Booked and completed the same morning. Sam turned up early and diligently went about finding the electrical fault we were experiencing. He let us know, at each stage, exactly what he was doing and the expected outcome. Fantastic workmanship and excellent price for the work carried out.”

    Checkatrade review, KT20,
  33. Scored 10 out of 10

    Rcd fuse replaced

    “Not much to say actually, technician arrived on time completely at ease with him .identified problem quickly the fixed it. Exactly what you would want. I'd definitely recommend this company.”

    Checkatrade review, KT3,

Got electrical work coming up?

Whatever the size of the job, call us or send what you have, whether that's drawings, a scope or a few photos, and we'll come back with a price.

020 7315 4788